Terms of service
The terms “we”, “us”, “our” and “the Store” refer to Mix Stores, which operates this website and all related services with the aim of providing a safe, reliable and personalised online shopping experience.
Our store uses the Shopify platform, which provides the technology required to deliver our services.
By accessing, browsing or placing an order on this website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these Terms, you should not use our services.
1. Use of the Services
By using this website, you confirm that:
● You are of legal age in your country of residence or have the necessary legal authorisation to use our services.
● You will use this website only for lawful purposes.
● You will not engage in fraudulent, abusive or illegal activities.
The following activities are prohibited:
● Using the website for illegal or fraudulent purposes.
● Interfering with the operation of the website.
● Attempting to gain unauthorised access to our systems.
● Uploading viruses, malware or any other malicious software.
We reserve the right to suspend or terminate access to our services if these Terms are breached.
2. Customer Account and Information
To place an order, you may be required to provide:
● Your name.
● Your address.
● Contact details.
● Payment information.
● Delivery address.
You confirm that all information provided is accurate, complete and up to date.
You are responsible for maintaining the confidentiality of your account login details.
3. Products
We make every reasonable effort to ensure that our products are displayed and described accurately.
However:
● Colours may vary depending on the screen or device used.
● Minor differences may occur between product images and the item received.
We reserve the right to:
● Change product descriptions, specifications or prices without prior notice.
● Limit the quantities available for purchase.
● Discontinue certain products at any time.
4. Orders
By placing an order, you are making an offer to purchase our products.
We reserve the right to accept or reject any order.
Orders may be cancelled in circumstances including:
● Suspected fraud.
● Errors in product pricing or descriptions.
● Breach of these Terms.
Once an order has been processed, it may no longer be possible to cancel it.
5. Prices and Payments
● Prices may be changed without prior notice.
● Taxes, delivery charges or other fees may apply depending on the delivery destination.
● You agree to provide a valid payment method.
By completing a purchase, you confirm that:
● You are authorised to use the selected payment method.
● You accept responsibility for all applicable charges.
6. Shipping and Delivery
● Delivery times are estimates and are not guaranteed.
● We are not responsible for delays caused by courier companies, customs authorities or circumstances beyond our reasonable control.
● Responsibility for the order transfers to the customer once the order has been delivered to the address provided at the time of purchase.
7. Third-Party Tools and Services
We may provide access to certain tools or services offered by third parties.
These tools are provided “as is” and without additional warranties.
Your use of such tools is entirely at your own risk.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for their content, availability or privacy practices.
9. Shopify
Our website uses the Shopify platform for hosting and operation.
However, all products sold through this website are offered directly by Mix Stores.
Shopify is not responsible for:
● Products.
● Deliveries.
● Guarantees.
● Returns or refunds.
10. Intellectual Property
All content available on this website, including text, images, graphics, logos and other materials, is owned by Mix Stores or its respective licensors.
No content may be copied, reproduced, modified or distributed without our prior written permission.
11. Reviews and Comments
By submitting reviews, comments, feedback or suggestions, you grant Mix Stores the right to use them for commercial or promotional purposes without any obligation to provide compensation.
Submitted content must not:
● Be illegal.
● Contain false or misleading information.
● Infringe the rights of third parties.
12. Errors and Inaccuracies
We reserve the right to correct, update or remove information from this website at any time and without prior notice, including prices, descriptions, availability and other content.
13. Prohibited Uses
You are not permitted to:
● Use the website for illegal purposes.
● Send spam or malicious content.
● Collect information about other users without authorisation.
● Use bots, scripts or automated systems without our permission.
14. Limitation of Liability
Our products and services are provided subject to availability.
We do not guarantee that:
● The website will operate without interruption.
● The website will be completely free from errors.
To the maximum extent permitted by applicable law, Mix Stores will not be liable for indirect, incidental or consequential losses arising from the use of this website.
15. Indemnification
You agree to indemnify and hold Mix Stores harmless from any claim, liability, cost or expense arising from your breach of these Terms or misuse of the website.
16. Termination
We reserve the right to suspend or terminate access to our services at any time and without prior notice where these Terms have been breached.
17. Governing Law
These Terms will be governed by the laws applicable to the relevant jurisdiction in which Mix Stores conducts its commercial operations.
18. Changes to These Terms
We may update these Terms of Service from time to time.
Continued use of the website after changes have been published will constitute acceptance of the updated Terms.
19. Contact
If you have any questions regarding these Terms of Service, you can contact us at: